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  • Support
    • Transactions
  1. When do I have to use the card’s chip to make a transaction?

    When do I have to use the card’s chip to make a transaction?

  2. When do I have to enter the card's PIN and when do I have to sign on the phone’s screen?

    When do I have to enter the card's PIN and when do I have to sign on the phone’s screen?

  3. What does the error message "Gateway authentication failed" mean?

    What does the error message "Gateway authentication failed" mean?

  4. What happens when the internet connection breaks down during a transaction?

    What happens when the internet connection breaks down during a transaction?

  5. Do you support offline transactions?

    Do you support offline transactions?

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