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What does the error message "([6FC0]: Too many PIN requests)" mean?
There is a rate limit on the number of online PIN entries that can be made during a timeframe using one device. Once this limit is reached, the device returns with this error code when entering the online PIN phase during a transaction.
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Do you support offline transactions?
No. payworks currently does not support offline transactions.
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How can I view the customers' electronic signatures?
We will provide you with the signatures of specific transactions upon written request of the acquiring bank.
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When do I have to enter the card's PIN and when do I have to sign on the phone’s screen?
This always depends on the card and cannot be influenced by you.
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When do I have to use the card’s chip to make a transaction?
Always try to use the card’s chip to make a transaction. The mPOS SDK will handle the rest.
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