Enable or Disable Verifone Extended Wi-Fi Logging

Follow these steps to enable or disable Verifone extended Wi-Fi logging on your device. If you do not have the passwords required in the steps, contact your Solution Consultant or Customer Support.

IMPORTANT

Extended Wi-Fi logging slows down the performance of the device. After capturing the logs, the recommendation is to disable the logging feature.

Download the enable/disable extended Wi-Fi logging package here.

On the device,

press 7 + Enter

to open Terminal Manager.

Enter the password.

Select

3 > Download

For the group ID, enter

Enter the Group ID password.

Choose:

1 - Single App

; then

2 - Partial Download

; next

6 - Next page

; and then

2 - USB Device

To enable logs, run enable_logging.bat
.

Restart the device.

After extracting the logs, follow these same instructions, except in step 8, run disable_logging.bat
instead of enable_logging.bat
.

For more information about how to capture and retrieve relevant logs, see this page.