How can I add a card reader to a merchant in the Gateway Manager?
You can only attach readers to a merchant that have previously been added to your app. Please contact support@payworks.com so that we can add readers for your app.
IMPORTANT: If you want to exchange a reader, make sure to first detach the existing reader, before you attach the new one, so that the terminal ID remains unaffected.
- Choose the merchant and click on “Attach card reader”.
- You can now choose the reader from the dropdown. Look up the reader by entering its serial number. It will appear in a dropdown list.
- Once you have found the reader that you want to attach, click “Attach”.
- If you choose a reader that has been attached to another merchant before, this merchant cannot use the reader anymore.
- The merchant can now use this card reader.